About Travel Agency and Tour operation Mgt
The course is designed to meet the need for proper functioning of actors (like travel agencies, tour operating company) in the tourism business as well as economics of tours. Hence, it intends to cover such issues as highlights on tourism industry, international travel formalities, roles and function expected of travel agencies and tour operating companies, handling/designing package tours and tailor made tours, economics and cost components of package tours and tailor made tours, preparation of tour itinerary & quotation, establishing contracts and negotiating with accommodation establishments, transportation companies and other tourist service providers, processing reservations & guest files, pre-tour preparation & execution of a tour program, briefing of tourist guides and other suppliers, automation in the travel business; basics of airline ticketing; promotional aspects: brochures & other publicity material, handling of clients’ complaints.